I only gave 1 star because I couldn’t proceed with the review without leaving a star. I called on October 8,2024 to establish service. The lady i spoke with said my appointment set up for October 15 between 8 to 12 and that someone would call me the day before to give me a closer time frame. On October 15, I decided to call terminex at 10:30 am because I hadn’t heard anything from them on the 14th nor the 15th. When I spoke to the representative she told me that the technician wasn’t available until the 23rd. I said no ma’am that is unacceptable I wasn’t notified of the schedule change so I’m sitting here waiting in a technician for nothing that’s not good business. She continued to say that’s not even a time frame we give new customers that are establishing service it would have been 8-930. I said so she gave me wrong information then no one informed me of her error so I am sitting here waiting for nothing. I told her she can cancel that appointment for the 23rd because I will not do business with a company who doesn’t value my time and give me a phone call when they have made a mistake. Needless to say I won’t be doing business with terminex.