Horrible experience with Terminex. My home was broken into the day after terninix was here. The detectives were investigating and had me call Terminix to find out if my screens were lifted on my windows during service and I called Terminix to find out if the technician may have done it the day prior. They said not usually but they will check with the tech and get back to me. Days went by no return message. I emailed and called several times and they kept saying they would ask the tech and get back to me. Months go by at this point…I told them this is a simple question and very serious matter and please do not send out a technician to my home unless you can answer my question. What did they do? Sent a technician out after I told them not to come on my property. I called AGAIN and a manager finally called me back he apologized and said they would be issuing a refund and I cancelled the service. I let him know all I was looking for is a simple answer if the technician lifted the screens as it was a piece of evidence if need be for the detectives. He still could not answer my question and told me they would process the refund and I should get a check in the mail. It’s been months and nothing. I’ve called 3 times and they keep saying they aren’t sure what’s going on with the check and will reissue it. The customer service and reliability is very concerning from this company. Especially if they can’t be on the same page and send technicians out after you request they do not come on your property. This is trespassing. No refund has been issued and this happened in January of this year. It is now August. I have contacted my attorney this week to take legal action against this horrible business. Please do not trust them on your property or in your home. There is no oversight at all or communication between departments. STAY AWAY! I now have Orkin and I love there service!