UPDATING MY REVIEW: Terminix North Chicago
I have a contract for annual prevention and quarterly treatment. I have been trying to get an appointment since July. It started out good and all of a sudden crickets. Poor customer service. Hard to get someone on the phone. Missed appointments with no follow-up on their end.
The upfront cost was a bit expensive; If I had I been comfortable waiting, I would’ve shopped around. I was happy with my technician, he was patient, answered my questions, told me what he was doing as he was doing it and gave me direction and feedback on how to prevent the problem on my own in addition to the services that they’ll be doing each quarter.
Tanesha